Product FAQ's

Product FAQ's

Does UV-C have to shine directly on targeted areas to disinfect?

The light emitted from our UV-C lamps will reflect and refract like regular light and it is bright. 

So it will be able to disinfect a bit indirectly, although the further away or the less direct the less powerful the disinfection effect has.

The ozone will disinfect a bit airborne but shouldn't be relied on for unseen surface disinfection.

I’m Areas, where the UV-C light doesn't reach at all, will not be disinfected.

Does this work on mold?

UV-C light is an excellent method to kill mold and other types of allergens. The disinfection effect from UV-C light isn’t something organic allergens or bacteria can build up a tolerance to. This will work for musty smells as well.

Can I be in the same room?

It is not safe to be in the same room when using any UV-C light product. It’s not safe for humans, animals, or plants.

Smart UV has a delayed 30-second timer safety feature.

The Apollo only turns on after you walk a few meters away. It also has a 5-meter automatic shut off motion detection sensor for unexpected pets and visitors.

Is UV-C Safe For Plants?

It is not safe to use UV-C light next to plants. I would recommend moving the plants outside the room when using any UV-C products.

I Can't Ventilate the Room.

By air out, you can just allow the room to sit. Ozone is just O3 and will naturally break back down into oxygen. No need to head into the room to open the windows. 

This takes about 45 minutes to dissipate, so the recommended wait time is the same.

Opening up the windows and airing out is recommended because it's the best practice. It is not necessary.

How Dangerous is Ozone?

Ozone is dangerous and carcinogenic.

The ozone released is less than 0.1 PPM. Osha states 0.1 PPM of ozone is safe to do light work in for 8 hours in a day. 

Regardless, it is still the best practice to reduce exposure and open up the windows.

Do Your UV-C Lamps Actually Produce Ozone?

Our UV-C disinfection Lamps run at the germicidal UV-C wavelength of 253.7nm and some at 180nm. The 180nm frequency reacts with the oxygen to create ozone (O3) and this is where it comes from.

Wavelength That Your UV-C Lamps Emit At?

Our UV-C lamps emit at the germicidal wavelength of 253.7nm and some at 180nm (so a bit of ozone is created)

Do you offer replacement bulbs/how much are replacement bulbs?

We currently don't offer replacement bulbs for our products. The lifetime of these bulbs is 9,000 hours and we have a 1-year warranty against any defects in manufacturing.

Are these battery operated? Are they rechargeable?

Our portable Smart UV's are battery powered and can be recharged by MicroUSB.

The Apollo requires a wall socket plugin.


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